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Getting Started

How do I upload a foot scan?

How long does it take to process a scan?

What file formats are supported?

Insoles

How do I generate custom insoles?

Can I adjust the insoles manually?

How do I send the insoles to the patient?

Patient Portal

How does the patient access their scans?

Can the patient download the files?

Biomechanical Analysis

What does 'Arch Index' mean?

How do I interpret the pressure map?

Common Issues

The scan is not processing

I forgot my password

How do I cancel my subscription?

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