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Getting Started
How do I upload a foot scan?
How long does it take to process a scan?
What file formats are supported?
Insoles
How do I generate custom insoles?
Can I adjust the insoles manually?
How do I send the insoles to the patient?
Patient Portal
How does the patient access their scans?
Can the patient download the files?
Biomechanical Analysis
What does 'Arch Index' mean?
How do I interpret the pressure map?
Common Issues
The scan is not processing
I forgot my password
How do I cancel my subscription?
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